Residential articles Article 7 of 9
Turnaround times
Updated 5 Feb 2025How long till approval?
- 24 hours AFTER the customer has submitted all documents.
- After the loan is formally submitted, we need to call the customer to complete the compliance call.
- We also use this opportunity to follow up any missing documents (e.g. Payslips)
- If the customer does not answer the phone, or does not respond with documents, this 24 hours timer does not start.
How long till I get paid?
- After the customer has called Community First, it can be anywhere from 4-48 hours.
- If this time period has elapsed, please email
contact@solarisfinance.com.auand we will be happy to follow up for you.
